Fares, Discounts, and Promotional Programs
Your Travel Begins with ACE
ACE is a service that operates on a first come, first served basis without reserved seating. Depending on the frequency of travel, we offer various Ticket Types. Passengers are encouraged to purchase and activate their tickets before boarding the train. To conveniently purchase tickets for ACE, travelers can use the ACE Rail mTickets app.
You can obtain paper tickets from approved ACE ticket vendors and at many ACE stations such as Stockton Lathrop/Manteca, Tracy, Livermore (located at the LAVTA/Wheels Transit Center), Pleasanton, Fremont, Great America, and San Jose. To upgrade your paper ticket, please fill out the Ticket Update Form. To learn about each station's hours, parking, and transit connections, please visit www.acerail.com/stations. If no ticket sales are available at your departure station, kindly contact Customer Service at 1-800-411-RAIL (7245) for assistance before boarding the train. It's important to note that all paper tickets need to be validated before boarding the train.
Travel More and Save Big
Passengers who purchase 11 consecutive monthly passes qualify for a free monthly pass the following month with the Loyalty Reward Program.
A one-way ticket is authorized for travel from a departure station to a destination for a single trip.See Fare Details
A round-trip ticket is authorized for travel from a departure station to a destination and then back, including any station in between.See Fare Details
The 10-Ride ticket option allows passengers to take 10 one-way trips (equivalent to 5 round trips) between two chosen stations at a.See Fare Details
The 20-Trip ticket option enables passengers to take 20 one-way trips (equivalent to 10 round trips) between two stations.See Fare Details
A monthly ticket is intended for frequent travelers and provides unlimited rides between the stations listed on the ticket.See Fare Details
All aboard for a travel adventure with ACE! Our team can help groups of 10 or more organize trips to key destinations along our route including Great America, the San Jose Tech Museum, and more.See More Details
Passenger with Disability Discount
Passengers who provide documentation of a qualified disability may be eligible for the Passenger with Disability Discount.
Children aged 5 and under can travel for free when accompanied by a paying adult. Tickets for children between 6-12 years old can be purchased at up to a 50% discount.
Medicare Card Holders
When buying a ticket onboard, a copy of a Medicare Card and a photo identification need to be presented.
Connecting Transit Reduced Fare ID Card
To be eligible for the discount, passengers need to present their original Connecting Transit reduced fare ID card as proof.
People aged 65 and older are eligible for the discount. To receive the discount, an original valid photo ID needs to be presented during the purchase at station sales and kept available upon request while onboard the train.
Apply to Receive Travel Discounts Based on Eligibility on the ACE Mobile App
If you believe you are eligible to receive a discount on your travel as a senior, RTC cardholder, Medicare recipient, or due to a disability that has been approved through the Department of Motor Vehicles (DMV), you must submit your application to enroll and, once approved, you can save on your future ACE rides.
Special ticketing options are available to select passengers.Review the terms
and conditions of each program to determine your eligibility for participation.
Student Incentive Program
Partner educational institutions offer special student ticketing options with reduced fares. Review the Student Incentive Program for more details.
Community Assistance Program (CAP)
ACE is committed to serving a diverse population of riders by lowering barriers such as costs. The CAP program offers an affordable way to travel between home and work, school, or shopping along the ACE corridor.
Available at the following colleges:
- Santa Clara University
- San Jose State
- Las Positas
College discounts are only applicable to participating colleges in the ACE College Pilot Discount Program. Participating colleges sell discount tickets directly from the college institution. The college discount is not available through the ACE mobile ticketing app.
Las Positas – Tickets not available on campus – sold at LAVTA / Wheels transfer center
Note: Must show proof of eligibility – student pass – current semester sticker if applicable
Download ACE Mobile App
Create an account using the ACE Mobile App by providing a valid email and password to retrieve an ACE mobile ID #.
Fill out the ACE Mobile App CAP Entitlement Request Form found on acerail.com. English Form / Spanish Form
Call 2-1-1 of San Joaquin County at 1-800-436-9997 for income assessment verification to retrieve a Verification ID #.
Submit Form to ACE Ticketing
Submit ACE Mobile App CAP Entitlement Request Form to ACE Ticketing Department at firstname.lastname@example.org for validation.
Enjoy Your Ride
Applicant will have access to purchase CAP tickets on the ACE mobile app. For ACE Station information, visit acerail.com/stations.