• If you're a victim of vandalism, hit and run, auto theft, or other property crimes at any of our stations, please contact the local authorities listed below. Please fill out and submit a form HERE
  • Obey all signage and warning signals when approaching the railroad tracks. Flashing red lights mean STOP – a train is approaching!
  • Don’t try to go around the gates as they are lowering, whether driving, riding a bicycle or walking. Wait until the lights have stopped flashing and the gates are fully raised before crossing.
  • Cross the tracks only at designated areas; remove headphones and refrain from cellphone use to determine if it is safe to cross. Crossing anywhere else is trespassing and is illegal.
  • Do not stop your car on the railroad tracks. If you do get trapped on the tracks, GET OUT and call the 1-800 number on the blue sign at the crossing. If you cannot see the sign, call 911 immediately.
  • An evacuation map onboard the train can be seen below:
  • Local Authorities
    • Stockton Station: 209-937-8377
    • Lathrop/Manteca Station: 209-468-4400
    • Tracy Station: 209-831-4550
    • Vasco Road Station: 925-371-4900
    • Livermore Station: 925-371-4900
    • Pleasanton Station: 925-931-5100
    • Fremont Station: 510-790-6800
    • Great America Station: 408-615-4700
    • Santa Clara Station: 408-615-4700
    • San Jose Diridon Station: 408-277-8900
    • South County Crime Stoppers Anonymous Tip Line: 209-823-INFO (4636)

    To report other incidents, please contact a member of the onboard staff or utilize the ACE website. As always, in the event of an actual emergency, please dial 911.

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