News

Dear Riders: To continue future funding for the ACE Shuttle Program provided in part by: Bay Area Air Quality Management District, San Joaquin Regional Rail Commission, Local Employers and the Santa Clara Valley Transportation Authority, these ACE Shuttle providers are interested in obtaining general information and feedback on the SHUTTLE SERVICES provided at ACE destination […]  Read More Annual ACE Shuttles Survey

Attention ACE passengers- Beginning Friday, July 31, 2020, at 5:00 pm, passengers may not park at the yellow Lot #3 at Great America due to road closures on Centennial Boulevard and Stars and Stripes Drive will go into effect. These closures are in place for the pre-construction and construction of Related Santa Clara, a new  Read More Great America Yellow Parking Lot Closure Notice

Dear Riders: Thank you for working together, staying at home to support our communities and healthcare workers and flatten the COVID-19 curve. While 95% of ACE riders are staying safe at home, we are proud to provide a vital, safe, reliable, and clean service to essential workers who must travel to perform their duties. As  Read More ACE Health and Safety Passenger Survey

Due the impacts of COVID-19 and the subsequent “Shelter-In-Place” orders, ACE staff is aware that ACE ticket holders have been impacted with unused rides, especially as it relates to Monthly and 20-Ride ticket holders. It is our desire to be understanding and equitable to our ticket holders, while still ensuring the spirit of the ACE Ticketing Policy is still followed.  Read More Important Update: COVID-19 Impact to Ticket Change Options

As the State and Counties along the ACE Service corridor have maintained severe restrictions on non-essential travel, ACE has continued to see a decline in ridership. ACE ridership has dropped over 90%.  To continue to comply with the mandates to reduce service to only essential travel, ACE Trains 05 and 06, that are currently carrying  Read More Important Update: ACE to Suspend ACE 05/06

Due to the recommendation of the CDC regarding social distancing and for the safety of our staff and passengers, ACE is suspending in-person ticket sales and encouraging passengers to use mobile ticketing when boarding at the Lathrop/Manteca and Tracy stations starting Wednesday, March 25, 2020.  We will continue to offer in-person ticket sales at our  Read More Important Update: ACE to Suspend In-Person Ticket Sales at Select Stations

As the State and Counties along the ACE Service corridor have implemented severe restrictions on non-essential travel, all transit agencies have been asked to reduce service to deal with the drop in ridership and revenue, while also trying to maintain the desired social spacing to prevent the potential spread of Coronavirus (COVID-19) onboard.  ACE staff are  Read More Important Coronavirus Update: ACE Service Adjustments

Due to the evolving nature of the Coronavirus (COVID-19), ACE has decided to suspend the Saturday Service Pilot Program. Over the past several weeks, Saturday Service has seen a consistent reduction in ridership. To properly demonstrate Saturday Service, it is necessary to operate the service in a positive ridership environment. As of now, all four  Read More Suspension of ACE Saturday Service