Ticket Purchase Options
IMPORTANT INFORMATION REGARDING PURCHASING TICKETS ONLINE
As of August 15, 2019, purchasing traditional paper tickets with the option to be mailed through the e-commerce website at www.ticketsacerail.com, will no longer be available.
The last billing date for the recurring billing was on 8-15-2019 for a September 2019 Monthly Pass. The passes will be mailed out shortly.
Within the next 30 days, a new online ticketing portal will become available where ACE riders can purchase tickets online via the ACE website and push their tickets to the ACE Rail mTickets app.
All ACE tickets including One-way, Round Trip, 20-Trip and Monthly Passes are available for purchase through the ACE Rail mTickets app. Monthly Passes are available for purchase through the app for the current calendar month from the 1st until the 10th of the month (Monthly Passes are not available for purchase through the app after the 10th of each month).
Traditional paper tickets are available for purchase at the following ACE stations: Stockton Lathrop/Manteca, Tracy, Livermore (at the LAVTA/Wheels Transit Center), Pleasanton, Fremont, Great America, and San Jose. For specific information regarding each stations hours, parking, transit connections, visit www.acerail.com/stations.
If you have any questions or need more information please contact customer service at 1-800-411-RAIL (7245) or email ACE Customer Service at firstname.lastname@example.org.
Planning A Trip
Need help planning a trip, or have a question about how ACE can help with your commute?